COMMUNITY POLICING RESOURCE CENTRE (CPRC)
CPRC works as a single point public interface under which various schemes are implemented. The CPRC helps police in delivering people friendly and responsive administration, thereby coming upto the expectations of the people. The centre will also involve community in tackling crime and to implement community-oriented schemes in partnership with NGOs, grass root organizations and other government departments.
Information counter is paperless office and is the most important organ of community policing resource centre. The information counter has information on variety of issues. Two Pentium IV computers along with internet facility have been provided at the counter. Four computer operators have been specially trained for this purpose. To carry out the smooth and efficient functioning of CPRC, softwares have been developed on passport verification, service verification, arms licences, motor vehicle verification, national status, complaints, etc. With the use of softwares the information is retrieved within a minute and caller is given feedback immediately. Thus the complainant does not have to go around knowing about the status of his complaint or any kind of verification. He gets information without wasting time on telephone itself. It also creates new kind of work culture in the police department as well as it instills confidence among the people.
Single window information counter
Number 1098 work as women, child and senior citizen helpline. The helpline number works round the clock. After the receipt of telephone call the information is further passed on to the concerned officer so that action is taken immediately.
It also provides relevant information on procedures, rules and regulations relating to senior citizens, punishment for various crimes, safety measures, etc.
ECONOMIC OFFENCES WING
A large number of cases of cheating and fraud of serious natures are reported by the public. The dealing of these cases requires knowledge about laws, and the procedure to be followed for the investigation of the cases.
Keeping in view the serious nature of the problem Economic Offences Wing has been established at CPRC to look into the problems of serious fraud, illegal travel agents cases, etc. It is headed by an Inspector rank officer.
The cases relating to domestic violence and demand for dowry are often reported to the police. These cases have to be dealt with lot of sensitivity. A matrimonial dispute redressal committee consisting of social activists, lawyers, reporters, retired police officers, house wives, retired teachers, etc. has been constituted. They were given training about handling of various natures of cases. It has been observed that in more than 95% of the cases the matter is sorted out amicably.
View of women cell
The women cell is being headed by a Lady Inspector along with supporting staff.
NRI / FOREIGNER BRANCH
At times NRIs had to come from long distance to sort out petty problems back at home. This branch deals specially with their problems on priority. It also caters to their various needs like registration, extension of stay, verifications, MRG enquiries, etc. The problems faced by NRIs are dealt at sufficiently higher level like DSP incharge CPRC.
It deals with various demands of the people like no objection certificate, demand for security, permission for religious/political processions, permission for use of loud speakers/orchestra at religious and social places, request for security arrangements at political/sports/religious and social functions; verifications of servants, tenants; verification for registration of vehicles etc.
The CPRC also function as the counselling centre for drug addicts, couples experiencing matrimonial disputes, etc.